Opening hours
What are the hotel's arrival and departure times?
Arrival from 3:00 pm / departure before 11:00 am
What are the breakfast times?
Monday to Friday, 7 a.m. to 10 a.m.
Does the hotel offer room service?
No, the hotel does not offer room service.
Is reception open even if I arrive late at night?
Yes, of course, reception is open 24 hours a day, 7 days a week.
Reservations
What are the advantages of booking through the hotel website?
By booking directly with us, you're guaranteed the best rates and special offers.
What methods of payment are accepted?
The hotel accepts the following methods of payment: CB / AMEX / ANCV / CASH
Can I cancel my reservation free of charge?
This depends on the rate you choose.
Rooms
Does the hotel have rooms suitable for disabled guests?
The hotel has a PMR room.
What facilities are available in the hotel's rooms?
Accessibility
How close is the hotel to public transport?
“Free “Chamonix Mobilité” bus service for trips in and around Chamonix.
-Train Mont-Blanc Express: This train connects Chamonix with the surrounding villages, running from Saint-Gervais-les-Bains - Le Fayet to Vallorcine”.
How do I get to the hotel from the train station or airport?
Chamonix train station: 5 minutes by car / 10 minutes on foot
Geneva airport: 1h15 by car
Lyon Saint-Exupéry airport: 2h15 by car
Chambéry airport: 1h30 by car
How far is the hotel from downtown Chamonix?
The hotel is located in the town center.
Hotel services
Are pets allowed at the hotel?
Yes, pets are accepted at no extra charge.
Is it possible to leave luggage at the hotel before check-in or after check-out?
Yes, the hotel has a luggage room where you can leave your luggage in complete safety.
Does the hotel have a parking lot?
The hotel offers free private parking without reservation and subject to availability.
What services does the hotel offer?
The hotel offers a games room, sauna, climbing wall and fitness area.
Is Internet access free?
Yes, wifi is available free of charge throughout the hotel, including in the rooms.
Tourist tax
How much is the tourist tax? When do I pay it?
The tourist tax at the Hôtel de l'Arve is 1.6€/pers/night. It must be paid directly at the hotel.
Tourism
What activities are available in the Chamonix area?
Chamonix, the jewel of the Alps, offers a multitude of activities to discover all year round, whether under the snow or in the heart of the summer landscape.
Winter activities :
Skiing and snowboarding: Take advantage of the many ski slopes in the Chamonix valley, suitable for all levels.
Snowshoeing: Explore the picturesque trails on snowshoes, a great way to discover winter nature.
Ice climbing: Test your climbing skills on icefalls with professional guides.
Mer de Glace visit: Take the cogwheel train to the Mer de Glace, one of the most famous glaciers in the Alps.
Ice skating: Enjoy the open-air ice rink located in the heart of Chamonix.
Summer activities :
Hiking: Explore the many hiking trails, such as the famous Tour du Mont Blanc.
Paragliding: Fly over the mountains and enjoy breathtaking views of the Chamonix valley.
Mountain biking: Take to the mountain bike trails, with routes to suit all abilities.
Lac des Gaillands: Take advantage of this lake for swimming, picnicking or paddle-boarding.
Mountaineering: Take part in climbing expeditions for the more adventurous, with local guides.
These activities will allow you to take full advantage of Chamonix's natural beauty, whatever the season!
Eco responsibility
What steps has the hotel taken to preserve the environment?
At the heart of our commitment to social and environmental responsibility (SER), our hotels have abandoned the use of plastic bottles. To raise our guests' awareness of daily gestures in favor of the environment, HappyCulture hotels set up waste sorting and display “eco-gestures”. During breakfasts, we contribute to reducing our carbon footprint by favoring the use of local and bulk products. In addition, a Purezza water fountain is available in the lobby of our establishments. With a view to promoting responsible consumption, we encourage our guests, for stays of two nights or more, to dispense with the cleaning service, generating a saving of 60 liters of water.
